Bankruptcy Law Firm, NYC

How we generated 272 calls and form submissions in the last 90 days for a bankruptcy law firm

Industry

Bankruptcy Law Firm

Services

CyberGene™ advertising

Cumulative Results

578
Calls and Appts. (as of today)

Additional Metrics

23.2%
Website Conversion Rate

About the Client

Our client is a bankruptcy law firm located in New York City. Having multiple brilliant attorneys, they have extensive experience representing businesses and individuals in bankruptcy and reorganization matters including court restructurings, settlements, as well as chapter 7, 11 and 13 bankruptcy proceedings. Since the COVID pandemic disrupted multiple industries, they have decided to diversify their marketing and use Google Ads to acquire more customers.

In 2021, our agency has been recommended to them by one of our clients, who had been very satisfied with the results we have provided for him. After the initial strategy call, they have decided to use our help.

Challenges

Since we work with businesses operating in very competitive industries (legal, dental and plastic surgery), one would argue that always the initial challenge is dealing with numerous rivals and, as a result, higher advertising cost. That is true for most agencies, which work with countless types of businesses and do not have any industry-specific insights. However, since our agency is laser-focused, we have unparalleled experience in advertising legal services and can easily outperform our competitors.

The actual challenge in our case was the fact that our client hadn’t been using Google advertising for years. The account’s data was extremely old and not very useful to Google’s machine learning algorithms. This is why we have decided to redesign everything from scratch and use every single tool at our disposal to ensure that the optimization is as smooth as possible. Since Google needs conversion data to increase the conversion rate and decrease the cost, we had to act quickly and strategically to make sure that our client gets the results in a timely manner.

Strategy and Solution

Over the years, we have developed a sophisticated and battle-tested process called CyberGene™ that we currently use to help our clients grow their business (with certain modifications depending on the client).

First, we conducted in-depth market research using big data research tools (like Semrush, SimilarWeb, among others). We combined the initial information gathered during the strategy session with our client with thousands of data points related to competitive landscape and campaign planning. At this point, we could engineer the initial strategy and set KPIs (key performance indicators - i.e. how much do we want to pay for a click, call, appointment, etc.).

Next, it was time to design a new set of campaigns. Our team has decided to create 3 campaigns with dozens of relevant and tightly-themed ad groups. Using the data we had acquired, our extensive experience and Google’s best practices, we’ve added over 160 buyer-intent keywords, ensuring a full coverage of potential search terms. In other words, we made sure that every single time someone looks for a bankruptcy lawyer in our client’s operating area, they see our ads. Regardless of the words users use to do so. 

Additionally, we have set up a proper conversion tracking system. Every single time someone clicks the ad and calls our client (or submits a form), it is precisely registered (using industry-leading external software) and attributed to the ad that has generated the action. In this way, Google’s machine learning algorithm knows which ads work and can optimize the account, generating more calls/appointments and decreasing the advertising cost over time.

Subsequently, our team has designed 3 conversion-focused landing pages. One of the main reasons our advertising campaigns are so successful is using dedicated micro-pages that guide users to take only one of two actions: make a call or submit a form. Using industry-leading software and persuasive copywriting, we can dramatically increase website conversion rate. It allows us to generate 2-3x more calls and form submissions within the same ad budget.

Last but not least, we launched the campaigns. At this point, our advertising team has been carefully observing the performance and analyzing incoming data. When dealing with online advertising, it is of utmost importance to be able to interpret the data and quickly draw accurate conclusions. Not only is our whole team formally certified by Google to do so, but we constantly hone our analytical skills using different courses and certifications.

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Results

We can usually see the initial results within the first 24-48 hours. That was the case this time as well. The phone started ringing the next day, making our client very excited. We’ve started with an ad budget of $3,000/month.  In the first month, we’ve generated 34 qualified calls and appointments at a cost of around $84/lead. Each one of them can be potentially worth thousands of dollars to our client. 

Since then, we’ve gradually increased the monthly ad budget (as instructed by our client since they had been extremely satisfied with the number of new customers generated). As you can see below, the cost per lead decreased to around $71.28 in November 2021. Our client is exceptionally content, and we continue to deliver amazing results, being grateful for the opportunity to work together.

Excellent

Based on 24 reviews

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Nahid

US

Apr 5th, 2023

Verified

VNA was our top choice for partnering with due to their exceptional professionalism and transparency regarding their processes, timelines, and potential outcomes. Their team members are all highly conscientious and demonstrate a genuine interest in understanding the complexities of our industry. We were particularly impressed by their extensive knowledge and experience in construction PPC, which was evident from our initial meeting. Thanks to the campaigns they have developed and are managing, our office is now receiving numerous calls on a daily basis. We are truly amazed by the results!

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Excellent

Based on 24 reviews

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Liliana Joseph

US

Nov 6th, 2022

Verified

They are very involved and really care about the outcome of their work. It's the first agency we've ever worked with that seems to do more than they're expected to. After 6 months of our partnership, they have managed to scale our cold ad spend 4x on Facebook and TikTok. CAC increased only by around 10-15%. Considering the scale, it's truly an incredible achievement. Moreover, I really like that they send everything for approval before running it. You can trust them with your advertising. PS: The only thing I would slightly improve is having 2 meetings per week during busy periods. Currently, we have a meeting once a week. :) But maybe it's just me.

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Excellent

Based on 24 reviews

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Maya Serrano

US

Oct 29th, 2022

Verified

Our cooperation has been running very smoothly, they are always full of new ideas on how to grow our brand. It's palpable that they have worked with big companies, the level of expertise really surprised me. Numbers don't lie, our business is growing.

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Excellent

Based on 24 reviews

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Isaiah Wood

US

Oct 23rd, 2022

Verified

My experience working with the whole team at Violet Neuron Agency is extremely positive. They really know the ropes - not only running successfully all of our ad channels, but advising us on many things like overall marketing strategy, conversion optimization, branding and many financial aspects. Certainly a priceless partnership.

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Excellent

Based on 24 reviews

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Braxton Adkins

AU

Sep 24, 2022

Verified

I cannot say enough about how much they have helped us. Thanks to their marketing and business advice, we have successfully expanded our product line and grew our sales almost 3 times compared to the last year. It was a lot of work, but certainly worth it. Currently, they manage all of our paid channels - being responsible for almost 65% of our revenue. Long-overdue review, I recommend VNA to every e-com business.

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